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The Little Square Gallery

FAQ

How do I order a Gift Card?

The Little Square Gallery gift card offers the ultimate present whereby the recipient may choose which of their treasured pictures they would like displayed within their bespoke commission. From the gift card page, simply select the commission design you would like to purchase, and your beautifully presented card will be delivered to the shipping address you enter at checkout within three working days. If the gift card is being delivered direct to the recipient we will be very happy to add a personalised card message for you, simply reply to the email order confirmation with this detail. The charge to courier the recipient's commission will be included within your order when you tick the standard delivery option at checkout. Gift cards should be redeemed within twelve months of purchase. If you have a question about our gift cards, or would like to purchase a monetary value rather than a specific commission, simply contact us and we will be delighted to help.

How do I send my pictures to The Little Square Gallery?

After your order has been placed, you will be sent an email with detail of how to send your pictures to us. For photography commissions, your photographs may be sent using our simple digital uploading facility. Alternatively you may post to us on a cd-rom, memory stick, or as original hard copies if you do not have digital versions. For children’s art commissions we recommend that you post your child's artwork to us so we can use our professional scanning equipment to reproduce high quality copies to work with - or you may send us high quality digital scans of the artwork using our uploading facility. We recommend that if posting pictures you use a recorded delivery service as we cannot accept responsibility for items lost in transit - all original pictures will be returned with the delivery of your order.

Which pictures will look best within my commission?

For photography commissions, you should provide good quality pictures, ideally with a resolution of at least 240dpi. The clarity of each image will be optimised as part of the styling stage of the design process, but the final print quality will largely depend on the original image. Most photographs taken on your camera, phone or tablet are likely to work well, and if images are received with a particularly poor quality/resolution we will notify you to request an alternative. In the case of children's artwork, we can create excellent reproductions of all your favourite pictures whether produced from paint, pencils, crayons, pens or collage materials. Any blemishes, such as paper creases or obvious ink smudges, will be sensitively removed and all detail (however faint) enhanced with artistic subtlety. Please note however that scanned reproductions of luminous or metallic colours (including glitter) do not produce accurate colour matches.

WHAT ARE THE PRICES OF THE DIFFERENT COMMISSION DESIGNS YOU OFFER?

If you click into the individual commission designs shown on the Photography Commissions or Children's Art Commissions pages of the website, you will be provided with full product details including cost.

What are 'Giclée prints' and why does TLSG use this printing method?

Giclée, is used to describe a fine art digital printing process combining pigment based inks with high quality archival paper to achieve giclée prints of superior archival quality, light fastness and stability. The giclée printing process provides better colour accuracy, and resistance to fading, than any other means of picture reproduction such as mass produced basic gloss or matt photo prints. The 'Cotton Rag' art paper we use is a luxuriously heavyweight, totally acid-free and highly calendered fine art paper, which is classically smooth producing images with incredibly fine detail.

What type of frames are the commissions presented in?

We do not use ready-made 'off the shelf' frames. Our solid wood frames are skilfully handcrafted-to-order, to a consistently high standard, using archival materials from managed and sustainable sources, to ensure the finest presentation and preservation of your art piece. Each frame consists of the frame, a glass front, spacers to separate the glass from prints, a ph neutral board, archival framing tape to seal the frame, d-rings, screws and cord (or a stand for smaller pieces), and foam backing tabs to prevent wall damage.

Can I view a proof of my bespoke commission before it is created?

Yes, you will be sent a digital proof of the styled picture(s) to be displayed within your commission for you to review, comment on and approve before your order is progressed to print and assembly. Please note that we will be unable to alter or change any images after the proof has been agreed and, as per our terms and conditions, we are unable to accept returns of any unwanted orders.

I would like to order a different frame size and picture display to any of the standard designs offered on your website, is this possible?

Absolutely, simply contact us with your idea and we will enjoy working out a bespoke design that meets your specifications.

What size are the individual giclée prints within a 'Little Squares' piece?

Each little square print measures 6x6cm, which we deem a perfect size to show image detail whilst allowing a number of pictures to be displayed within one commission. The detail within each little square print is optimised through our picture styling and method of giclée printing onto cotton rag fine art paper which produces incredibly clear picture reproductions.

How many pictures should I send in for a 'Little Squares' commission?

If possible, provide the same number of pictures as your chosen design displays. If you are having difficulties shortlisting which pictures would work particularly well together from a larger collection you may have, we will be delighted to use our artistic judgement to help you with this task. Conversely, if you do not have quite enough images we may be able to create multiple little squares from a single picture depending how many suitable images there are present in each (this is easier for children's artwork but possible for photographs if the images have a large file size and high resolution).

can you OFFER ADVICE ON WHICH FRAME DESIGN WOULD BEST COMPLEMENT THE ROOM WHERE THE EXHIBIT WILL BE DISPLAYED?

Yes, we would love to help. Simply contact us so we can discuss measurements, colour schemes, number of pictures you would like to display etc. You may also like to send us a photo of the room where you would like to present your little square gallery so we have a visual to work with.

Do you offer worldwide shipping?

Yes we welcome international orders. Please contact us if your shipping destination is not listed at checkout and we will be pleased to assist. Acrylic glazing is used instead of glass for commissions travelling overseas, as this glazing material is shatterproof but appears virtually identical to glass. Please note that import duties, taxes, and charges may apply in your country. These charges are the customer's (buyer's) responsibility and they are not included in the item price or shipping cost. Customs policies vary widely between countries, and local customs offices should be contacted for further information.

AFTER I HAVE PLACED MY ORDER, HOW QUICKLY DO I NEED TO SEND IN THE PICTURES TO BE STYLED AND EXHIBITED WITHIN MY COMMISSION?

Whilst flexibility is offered regarding this timeframe (we appreciate how long it can take to shortlist from the many pictures most have on their camera roll!) we ask that you submit your pictures within one year of placing your order. For pictures sent in after this period, we reserve the right to charge any difference in product cost should we have increased the price concerned following our annual review.

HOW LONG DOES IT TAKE TO CREATE A COMMISSION?

We aim to create and despatch commissions within 28 days of receiving your pictures. If you need your order a little sooner than this, please contact us and we will do our best to help. We will however be unable to offer a fully express service as every aspect of our bespoke commissions are designed with meticulous attention to detail - which takes a little time. For example, we do not use the 'tap and filter' automated editing applications commonly used to quickly transform pictures (which often result in a colour imbalanced, over-edited or saturated look) - we skilfully style photographs and children's artwork by carefully adjusting each detail of the picture (light, colours, contrast etc.) individually and with care to create the finest artistic whilst natural looking reproductions.

Can I submit a picture other than one of my own?

Yes, however once you have submitted an image you are confirming to us that you own rights to the respective image (photograph or child's artwork) and have been given/obtained the relevant permission.